Privacy Policy

Shield of Faith Marketing, LLC

Shield of Faith Marketing, LLC ("we," "us," or "our") operates the website sofmarketing.com (the "Site") and provides services including web design, digital marketing, photography, video production, remote and local IT support, computer cleanup, virus removal, software management, and related solutions (collectively, the "Services").

We take your privacy seriously and handle personal information with care, guided by values of trust, integrity, and purpose-first service. This Privacy Policy explains what information we collect, how we use and protect it, who we may share it with, and your rights.

1. Information We Collect

Information you give us directly

When you contact us, request a quote, fill out a form, submit project details, schedule support, or use our Services, we may collect:

Name

Email address

Phone number

Business name or organization

Address (if relevant for IT support or shipping)

Project details, messages, files, photos, or videos you provide

Payment information (handled securely by third-party processors if applicable—we don't store full card details)

Information collected automatically

When you visit the Site or interact with our digital marketing efforts, we (and trusted partners) may collect:

IP address, device type, browser info, operating system

Pages visited, time spent, referral sources

Cookies, pixels, tags, and similar tech for functionality, analytics, and ads (details in Section 3)

Information from third parties

If you reach us via social media, ad platforms, referrals, or partners, we may receive limited data like contact info or interaction history (subject to those platforms' rules).

We do not knowingly collect data from children under 13. If we discover any, we will delete it promptly.

2. How We Use Your Information

We use the information to:

Deliver and improve our Services (e.g., build your website, provide IT support, create photos/videos, run marketing campaigns)

Communicate with you (quotes, project updates, support tickets, invoices)

Send occasional newsletters or tips (only if you opt in—easy unsubscribe always included)

Analyze Site and campaign performance to serve clients better

Prevent fraud, enforce our agreements, comply with laws, or protect rights/safety

For purposes you specifically agree to

3. Cookies, Tracking, and Similar Technologies

We use cookies and tools (such as Google Analytics, Meta Pixel, or similar) to make the Site work smoothly, understand usage, and show relevant content or ads.

Categories include:

Essential: Required for basic Site functions (e.g., navigation, forms)

Performance/Analytics: Help us improve (anonymous usage stats)

Marketing/Advertising: Support targeted ads or retargeting (may involve sharing with ad networks)

You can control non-essential cookies via our banner or browser settings. Blocking them might affect some features. For more details, see our cookie notice (often linked in the banner).

4. Sharing Your Information

We do not sell personal information (as defined by laws like CCPA/CPRA). We share it only as needed:

With service providers who help us operate (e.g., hosting, email platforms, analytics tools, payment processors, secure remote IT software)—they must protect your data

With business partners or subcontractors only with your consent or as required for a specific Service (e.g., a video editor for a project)

In connection with a merger, sale, or business transfer

To comply with legal obligations, subpoenas, or protect safety/rights

5. Your Privacy Rights

You may have rights depending on your location, including:

Accessing, correcting, or deleting your personal info

Opting out of marketing emails (use the unsubscribe link)

For California residents (CCPA/CPRA): Right to know what categories of data we collect/use/share, opt out of any "sales" (we don't sell), limit sensitive data use (if applicable), and no discrimination for exercising rights

To exercise rights, email us at [your-privacy-email@sofmarketing.com] with "Privacy Request" in the subject. Include enough info for us to verify your identity. We'll respond within required timeframes (usually 45 days for CCPA).

6. Data Security

We use reasonable safeguards (secure servers, limited access, encryption where appropriate) to protect your information. No system is completely risk-free, so we can't guarantee absolute security.

7. Data Retention

We keep information only as long as needed for the purposes listed, to meet legal/tax requirements, or resolve disputes—typically up to [e.g., 3–7 years after last interaction or project close, depending on type].

8. International Data Transfers

If you're outside the US, data may be transferred to and processed in the United States (or other countries our providers use). We rely on appropriate safeguards where required by law.

9. Changes to This Policy

We'll update this page with a new effective date if changes occur. Significant updates may also get a notice on the Site or via email. Check back occasionally.

10. Contact Us

Questions or requests? We're here to help.

Shield of Faith Marketing, LLC

New Carlisle, Ohio

Email: [your-privacy-email@sofmarketing.com or main contact like info@sofmarketing.com]

Website: sofmarketing.com

Thanks for trusting us with your information—we aim to handle it responsibly and keep things straightforward.